Privacy Policy

Data Protection Notice


Privacy Policy for Al Qurain Automotive Trading Co. – Power Tools Division

Effective Date: 04 May 2023

At Al Qurain Automotive Trading Co. – Power Tools Division, we are committed to protecting the privacy and confidentiality of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website or use our services. By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy.

  1. Information We Collect

1.1 Personal Information: We may collect personal information from you when you interact with our website or use our services. This information may include but is not limited to your name, contact details (such as address, email address, and phone number), and payment information.

1.2 Log Data: When you visit our website, our servers may automatically record certain information. This may include your IP address, browser type, operating system, referring URLs, pages visited, and other similar information.

2. Use of Collected Information

2.1 Provide and Improve Services: We may use the collected information to provide and improve our services, respond to your inquiries, process your transactions, and deliver the products you have requested. We may also use your information to customize and enhance your experience with us.

2.2 Marketing and Communication: With your consent, we may use your personal information to send you promotional materials, newsletters, and other communications about our products, services, and events. You can opt-out of receiving such communications at any time by contacting us on the email in the contact us section.

2.3 Compliance and Legal Obligations: We may use and disclose your personal information to comply with applicable laws, regulations, legal processes, or governmental requests. We may also use your information to protect our rights, privacy, safety, or property, as well as those of our customers and the public.

2.4 The information collected will be on secure servers and confidential. The personal information will be used for the purposes described herein.

3. Data Sharing and Disclosure

We may share your personal information with third parties under the following circumstances:

3.1 Service Providers: We may engage trusted third-party service providers to perform certain business-related functions on our behalf. These may include payment processing, data storage, order fulfillment, and delivery services. These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

3.2 Legal Requirements: We may disclose your personal information if required to do so by law or if we believe that such action is necessary to comply with a legal obligation, protect our rights, prevent fraud or illegal activities, investigate suspected violations, or protect the safety of our customers or the public.

4. Data Security

4.1 We implement reasonable security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. We are committed to protecting the privacy and security of our customers’ data. We use secure and reliable means to encrypt and protect sensitive information transmitted through our website, however we cannot guarantee its complete security.

4.2 Al Qurain Automotive Trading Co. – Power Tools Division will not be liable for any damages, losses and claims due to the access, loss, misuse and alteration of any customer data / information by any party (authorized / unauthorized) and also access of  ‘Malware’ into the Company’s system affecting the customer information.

5. Data Retention

5.1 We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights

6.1 You have the right to access, update, or delete your personal information in our possession. If you wish to exercise any of these rights, please contact us using the information provided in Section 11 (Contact Us).

7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take appropriate steps to remove the information from our records.

  1. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Customers should review this Privacy Policy periodically to stay informed of and accept any changes.

  1. Governing Law and Jurisdiction

Our privacy policy will be bound by the laws of Kuwait, which includes the Law No. 20 of 2014 related to electronic transactions, ensuring that our privacy policy complies with the applicable laws and regulations in Kuwait.

  1. Limitation of Liability

Al Qurain Automotive Trading Co. – Power Tools Division (including its owners, affiliates, all respective employees, Managers or insurers) will not be liable for damages of any (unusual, incidental, exemplary, unintended, significant) nature, costs arising from the collection, storage, use / processing and transferring of personal information obtained by us when customers are using the websites / apps / other channels.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at [email protected]

Al Qurain Automotive Trading Co. – Power Tools Division